Houston 311 Call Center




Max Wait Time: 00:00:00
None
Calls in Queue:   0 Active Calls:   4 Calls Taken Today:   2932

Today's Average Speed of Answer:  2:15
Today's Average Call Handle Time:  3:11


311 Service Requests opened today: 1139, Past 7 Days: 9214, MTD: 13354, YTD: 215866
Outcomes: 1603
311 Service Requests closed today: 1186, Past 7 Days: 9397, MTD: 13299, YTD: 225242

Refreshed at: 07/13/2026 19:06:20.27 - Denver jlcjr - 2019