Houston 311 Call Center




Max Wait Time: 00:00:00
None
Calls in Queue:   0 Active Calls:   11 Calls Taken Today:   1372

Today's Average Speed of Answer:  1:49
Today's Average Call Handle Time:  3:06


311 Service Requests opened today: 637, Past 7 Days: 8528, MTD: 12516, YTD: 248687
Outcomes: 769
311 Service Requests closed today: 871, Past 7 Days: 8348, MTD: 11437, YTD: 258461

Refreshed at: 08/12/2026 12:09:48.78 - Denver jlcjr - 2019